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Quick Guide

May 2017

This 'Quick Guide' must be read before accessing the body of the manual.

NOTE

This manual was last updated in May 2017. Please see Section 3, Amendments for a summary of the changes.


Contents

  1. Display and Browser Options
  2. Structure of the Manual
  3. Amendments
  4. How to find a Chapter
  5. Terminology
  6. Keywords
  7. Compliance
  8. Register for Updates
  9. Copyright
  10. Printing and Retaining Copies


1. Display and Browser Options

People with a visual impairment may have difficulty accessing this Manual.

To change the size of the text/layout - please use these accessibility buttons

smallmediumlargehivis

which are on menu bar on the left side of every screen. Click a larger button to increase your text size, the very largest being high visibility mode.


2. Structure of the Manual

This manual contains the policies, procedures and guidance for Wirral Safeguarding Children Board.

The underlying Policies, Values and Principles for the Board are located in a Chapter called 'Values' - available from the left hand side of the screen. Users are required to familiarise themselves with this chapter before proceeding to the main body of the Manual.

Procedures and Guidance 'Procedures' summarise how Managers and Staff must act in given circumstances. 'Guidance' provides direction or advice to a decision or course of action.


3. Amendments

This is the latest version of this manual. It is envisaged that it will be revised again in November 2017, with a planning meeting approximately 3 months beforehand. If you are asked to make an amendment to an existing chapter in the manual for inclusion at the next update and you have any queries or suggestions, please contact your Manager.

This version contains some new and some updated chapters which are all set out in the table of amendments.

Amendments Table

Click here to view details of updates made to this manual.


4. How to find a Chapter

Procedures and guidance are located in individual 'Chapters' which are available from a 'traditional' Contents List - on the left hand side of the screen.

4.1 Using the Contents List

Chapters are categorised or grouped together as follows:

PARTS: The manual contains procedures categorised under a number of Parts, like 'Managing individual Cases where there are concerns about a Child's Safety and Welfare'.

CHAPTERS: Under each Part, you'll find individual Chapters/Procedures e.g. Social Work Assessment of Needs and Strengths.

If you are not sure which service or section to look in, try 'Search' which will help you identify specific Chapters and sub headings within Chapters.


5. Terminology

We believe it is crucial to use consistent terminology, which we agree with individual customers, for example:

'Child' or 'Young Person' Both these terms are used to mean any child under the age of 18
'Staff' or 'Carer' Means all Staff and Carers (including) whether employed or not
'Parent' means person with Parental Responsibility
'Regulatory Authority' Regulatory Authority is the generic term used in this manual to describe the independent regulatory body responsible for inspecting and regulating services e.g. Ofsted.
'Social Worker' This means the worker allocated to the child/family. If there is no allocated worker, the Duty Social Worker or Team Manager is responsible.


6. Keywords

The manual is accessed by practitioners from varying agencies, who may find terms that they are not familiar with. Therefore, a large glossary (Keywords) of terms is available such as Significant Harm (Try it: click on the highlighted text). We call them 'Keywords'. Once clicked, the definitions will appear in a new window or tab, depending on your browser. You can leave it open for reference, or close it using the "close" button at the bottom.

Many Keywords are highlighted in the body of procedures, but you can search for the Keyword you need: Go to the Keywords Index, on the left hand side of the screen.


7. Compliance

7.1 Regulatory Compliance

Every effort has been taken to ensure regulatory compliance. If you discover any errors or mistakes, please alert your manager.


8. Register for Updates

We recommend that you register with us to automatically receive notification when the manual is updated, and be informed about the briefing papers we regularly publish. Click on the ‘Register for Updates’ button on the left side of the screen, to complete and send your details to us.


9. Copyright

The content of this website can be accessed, printed and downloaded in an unaltered form, on a temporary basis, for personal study or reference purposes. However any content printed or downloaded may not be sold, licensed, transferred, copied or reproduced in whole or in part in any manner or in or on any media to any person without the prior written consent of tri.x and Wirral Safeguarding Children Board.


10. Printing and Retaining Copies

The Manual should normally be viewed on line but can be printed, for reference only.

To print a chapter, click on the print icon icon which is in the top right hand corner of the relevant procedure

Please note, the Manual will be updated regularly, so staff should avoid retaining printed versions - hard copies are only valid for 72 hours.

End